Terms of Use

Welcome to the City Leads

Hi, we’re CityLeads  and welcome! We’re happy to have you here and we hope you enjoy your stay. When we say ‘we’, ‘us’ or ‘CityLeads’ it’s because that’s who we are and we own and run the Marketplaces.

CityLeads is a digital Marketplaces helps people to find out their requirement in their city & it also platform for business to reach more customers. When you create an account and accept these terms you become a member of our community. You will have a Marketplaces account that will allow you to add your products or services or to search your requird products or services.

Please make sure that our marketplace is not an e-commerce website, you cannot order like ecommerce. It is developed as an city business directory with shoppe. You cannot buy or sale here but you can register your business, products, services can search anything you required. though we provide service of home delivery & cash on delivery, it is not a part of ecommerce, its an additional & offline service for business personality to reach more customers.

The items or services on our Marketplaces are manufactured or provided by the respective brands or suppliers not by us. We provide a platform; we do not take ownership of the items or get any rights to use the items other than to make them available on and promote our Marketplaces.

During your time with us you agree to follow the ground rules outlined in these terms so please read and understand them. If you don’t accept the terms then we’ll be sad, but you will need to leave because your presence on and use of the Marketplaces is conditional on your acceptance to be bound by these terms and the Privacy Policy whether you become a member or not.

How browsing and membership works

Browsing: You need to be 13 years or over to browse the Marketplaces. We don’t knowingly collect any information from anyone aged 13 or under. When browsing the Marketplaces you agree to follow our guidelines or instructions and keep in mind that these terms apply to any use of our Marketplaces whether or not you’re a member.


Age: You need to be 18 years or over to become a member. If you’re under 18 you will need to be under the supervision of a parent or legal guardian who is at least 18 years of age, and this adult will be responsible for all your activities.

Benefits: Membership is free. When you become a member as a merchant you get a Marketplaces account that is accessible from any of our Marketplaces (and is also your CityLeads account for other CityLeads services). And if you become a member as a customer you get a general account that is accessible from any of our Marketplaces where you can buy any product on our marketplace through account.

Your responsibility: You promise that information you give us is true, accurate and complete and that you will keep your account information up-to-date (including a working email address). Your membership is not transferable. You are responsible for any use of the Marketplaces that occurs in conjunction with your username and password so keep your password secure and don’t let any other person use your username or password on your behalf. If you realize there’s any unauthorized use of your password or any breach of security you need to let us know immediately.

It is important that you understand your responsibilities as a member of our community so please take the time to review this section and the Marketplaces Terms carefully.

How searching & order process works (for visitors)

You can search your desired products or services. You can apply filters of your state, district or city. It will help yu to find out your nearest suppliers or business. You can call or chat to seller, services provider directly without any mediator & order whatever you want, or looking for. If our franchisee is available at your location we provide home delivery & cash on delivery service for selected businesses.

How listing & order process work (for Business)

You can register your business here free. Also there are no charges for listing of products or service. Customer can search your products/service & can call or chat you directly. CityLeads provides additional service of home delivery & Cash On Deliver which is not a part of website. It is an offline service and required paid membership as mention in pricing page.

Transacting as a Buyer:

We do not provide any platform for purchase or sale, so we are not responsible for transaction happen between you & supplier. In case of home deliver or COD we are just a service provider for supplier which is limited to receive & deliver product.

Taxes, fees and charges: You are responsible for paying all fees and taxes associated with your use of our Marketplaces wherever levied (including withholding tax, if applicable).

Intellectual Property

What we own: We own all the CityLeads Content that we have put on our Marketplaces (unless otherwise stated and excluding content owned by others). This includes the design, compilation, and look and feel of the Marketplaces, and copyright, trademarks, designs and other intellectual property on the Marketplaces. We own all the trademarks, logos, service marks and trade names on the Marketplaces (unless otherwise stated and excluding these things owned by others). You will not copy, distribute, modify or make derivative works of any of our CityLeads Content or use any of our intellectual property in any way not expressly stated in these terms.

What we don’t own: We do not own the items on our Marketplaces; our authors do. So we cannot take responsibility for the quality, safety or legality of the items. We do not warrant that the items or any member content, code, data or materials available on or via the Marketplaces do not infringe the intellectual property rights of a third party. (Each author provides warranties to you directly when you purchase their item

Copyright, trademark and intellectual property claims: We respect the intellectual property rights of others and we require that authors do the same. If you believe that an item or member content infringes an intellectual property right (including copyright).

Our Content Policy is where you will find all the information relating to how we treat intellectual property on our Marketplaces including copyright and other rights.

Use of Information

Privacy: We respect your privacy. When you become a member you will be asked to provide some information about yourself. This information may be used by us and contractors in connection with providing the Marketplaces and their services, including marketing activities.

Our Privacy Policy explains how we deal with your information and it forms part of these terms.

Confidential Information: We value your information and take reasonable precautions to protect it. While we take reasonable steps to preserve the security of your information, please be aware that we can’t promise that your use of our Marketplaces will be confidential, and we can’t promise that any information you provide to us is perfectly secure. While using our Marketplaces, you may also become aware of confidential information about us or another member. You promise to not disclose any confidential information made available to you through the Marketplaces to any other person.

Playing fair

Prohibited Conduct: CityLeads is founded on the idea of community and like any functioning and healthy community, some things are not allowed and will not be tolerated. We aim to take a common sense approach to the general code of conduct on our Marketplaces but you promise that you will not:
use a false email address, impersonate others, or misrepresent your affiliation with others;

attempt to gain unauthorized access to computer systems or content through the Marketplaces;

attempt to contact other members through the Marketplaces or use any information gained from the Marketplaces with the intention to make a private arrangement that would otherwise be made using the Marketplaces;

enter any arrangements that are not consistent with these terms or the Author Terms;

use information gathered from or through the Marketplaces in a way that may confuse or mislead consumers (for example, automatically gathering information to set up a site that looks like one of our sites);

attempt to or actually interrupt, negatively impact or alter the Marketplaces’ operation in any way;

use the Marketplaces or any of the content in a way that violates applicable law, that violates the intellectual property or other rights of us or others, or that is fraudulent, obscene, unprofessional, offensive, misleading or defamatory;

modify, reproduce, display, publish, distribute, copy, transmit, perform, license, create derivative works from, transfer, or sell or re-sell any information, content, software, or item obtained from or through the Marketplaces, other than in accordance with these terms or the license for the item.

We strongly recommend that you don’t make your contact details public on the Marketplaces or in any communications via the Marketplaces. Contact details include your email address, street address, Skype name and phone number (but not social network handles). If you do, it must not be for any reason prohibited and you do so at your risk!

Content removal: We can look at or remove any of your content for any reason at our discretion. Reasons might include quality assurance, if we receive a valid copyright take-down notice, if we think that the use of your content is unauthorized, misleading, incorrect, offensive, or in breach of anyone else’s rights, or if we think that your use of the Marketplaces and any content might result in liability to us or anyone else.

Community participation: We take great pride in our global and thriving community—it’s part of what makes the Marketplaces such friendly places. We focus on transparency and mutual respect and invite you to participate, give feedback and have your say. Before participating on our Marketplaces, as you agree to follow them as part of these terms.

Legal Housekeeping

Eligibility, suspension or termination: Membership is not an automatic right, it is a benefit for community members who follow our reasonable rules and treat other community members well. We hope that you will be with us for a long time. But we do reserve the right, based on our reasonable discretion, to determine whether or not your use of the Marketplaces complies with these terms. We can suspend or terminate your Marketplaces account at any time for any reason (acting reasonably of course), including if you don’t comply with these terms. If we do decide to permanently terminate your Marketplaces account you must not apply for a new account as unfortunately you will no longer be welcome in our community.

Our indemnity to you

We provide the Marketplaces, not the items on the Marketplaces. We are liable and responsible for our use of the Marketplaces;

the services, message, CityLeads Content, Items description or other information we send through the Marketplaces;

CityLeads Content breaching of any intellectual property rights belonging to others;

our breach of these terms;

our breach of any industry code, regulation or law that applies.

You have no responsibility to us for, and we agree to indemnify you from, all liabilities, costs, expenses (including legal fees) and loss arising from third party claims due to any of the matters set out as mentioned earlier.

Your indemnity to us

You are liable and responsible for your use of the Marketplaces;

the items, message, content, information, software or other materials you send through the Marketplaces;

your content breaching any intellectual property rights belonging to others;

your breach of these Marketplaces Terms;

your breach of any license of an item;

your breach of any industry code, regulation or law that applies.

We have no responsibility to you or to any another person for all liabilities, costs, expenses (including legal fees) and loss arising from third party claims due to any of the matters set out in the previous and you agree to indemnify us, our directors, officers, employees and agents from all losses.

This means that you protect us from costs and claims that happen because of your actions on the Marketplaces.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defence of such claim.

Availability: We strive to have our Marketplaces available to you 24 hours a day, seven days a week but you know how the internet works: occasionally you might not be able to access the Marketplaces, and this might happen for any reason, at any time, with or without notice, or at our absolute discretion. We might also change aspects of how the Marketplaces work. We will not be liable to you for any loss you suffer as a result of these things.

Third party: If you’re agreeing to these terms on behalf of someone else (like your employer), then you’re promising to us that you have full legal authority to bind that third party.

Disclaimer: In some places there may be consumer or fair trading laws that apply and that may give you rights that we cannot exclude, restrict or modify (‘non-excludable law’). We do not exclude or modify any non-excludable law. Except as provided in a non-excludable law, we are bound only by the express promises made in these terms and we are not bound by implied terms. Except as provided in a non-excludable law, our and each author’s liability for breach of any implied warranty or condition which cannot be excluded is limited, at our or the author’s option, to either replacement or paying the cost of replacement.

Notices: Any notice you send us must be submitted via at support. Any notice we send to you will be emailed to your Marketplaces account email address.

Changes to Marketplaces Terms: Although we can change any of our terms at any time we will take reasonable steps to let you know when we do so.

Interpretation: Words like ‘include’ and ‘including’ are not words of limitation and where anything is within our discretion we mean our sole discretion.

Applicable Laws: We control and operate the Marketplaces from our offices in India.


Buyer :: a Member who ‘buys’ items from seller

CityLeads Content :: is all the content that we have put on our Marketplaces and includes the design, compilation, and look and feel of the Marketplaces, and copyright, trademarks, designs and other intellectual property on the Marketplaces (unless otherwise stated and excluding content owned by others like Author content).

Items :: digital goods found on our Marketplaces like Gadgets,toys etc.

Marketplaces :: When we refer to the ‘Marketplaces’ we’re talking about the CityLeads digital marketplaces

Marketplaces account :: what you receive when you become a Member which gives you access to any of the Marketplaces.

Member :: a person who signs up by creating an account and accepting these terms.

Member’s statement :: the record of payments by you to CityLeads (as a Buyer) and by CityLeads to you (as an Author).

Payment method :: any payment agent or method we make available on the Marketplaces.

Your content everything that you post on the Marketplaces, or send via the Marketplaces to other members and to us including items, files, communications and materials.

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